Deleting your account is different from logging out or uninstalling the app. This process permanently closes your SplitSec account and removes associated personal information after identity verification.
How it works
You can request deletion directly in the SplitSec mobile app. The process uses secure identity verification before your account is permanently closed.
Enter the phone number associated with your SplitSec account and confirm with a one-time verification code.
You'll see a summary of the account and personal information that will be permanently deleted.
Choose Delete Account to permanently close your SplitSec account. This action cannot be undone.
Deletion requests are subject to verification and legal exceptions described in our Privacy Policy. Some information may remain for limited periods in backups or where needed for legal, security, audit, dispute, or record-retention purposes.
Data removal
After you confirm deletion, the following account-linked information is permanently removed from active SplitSec systems.
Your SplitSec account profile and login credentials
Phone number and account contact details associated with the account
App preferences, alert settings, and connected feature configuration
Detection and event history tied to your account, where applicable
Note: Uninstalling the SplitSec app or revoking device permissions does not delete your account. To permanently remove your account and associated personal information, follow the deletion process above.